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COVID Stimulus Relief – Helping You Stay Connected

Kinetic by Windstream is proud to participate in the Emergency Broadband Benefit program to help keep you connected and provide COVID relief. Eligible households can receive a monthly credit of up to $50 and a $100 discount on a tablet. See if you qualify today.
Apply Online
Get Your National Verifier Application ID
The National Verifier will send you an Application ID.
Give Us A Call

Call us at (866) 574-9588. Be sure to have your Application ID so we can apply the credit to your order.

EXPLORE OUR PRODUCTS

Kinetic by Windstream is more than just your local internet provider. We've got all the services you need to keep your home connected, entertained and secure.
Get network security that's simple, smart and reliable with Kinetic Secure.
Get network security that's simple, smart and reliable with Kinetic Secure.
Get network security that's simple, smart and reliable with Kinetic Secure.
Kinetic Pro Pack
Work from home like a pro with our enhanced voice solution and award-winning network security.
Work from home like a pro with our enhanced voice solution and award-winning network security.
TV made for you. Live TV with 85+ channels, no cable box required.
TV made for you. Live TV with 85+ channels, no cable box required.
TV made for you. Live TV with 85+ channels, no cable box required.

Hear from our customers

Still wondering if a Kinetic Internet plan is right for you? Hear what our customers are saying about internet services and more!
Sue B.
Lincoln, Nebraska
"Great guys, great work and icing on the cake, we now have high-speed internet."
Charles A.
Elizabethtown, Kentucky
"Their service is 10 times better than my previous provider and customer service is top-notch. A+ for them!"
Brenda M.
Espanola, New Mexico
"Great customer service. They get a 10+."

Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions (windstream.com/terms), and Windstream Acceptable Use Policy (www2.windstream.net/customersupport/usersguide/accept/accept.html).  Details: Must be a new Internet customer who has not received Windstream Internet service within the past 30 days. Must subscribe to select plans to qualify. After 12 months, the standard Kinetic Internet rate applies. Taxes, fees and surcharges are extra and not included in introductory or standard rate. Additional restrictions may apply. Kinetic Internet: Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. In select areas, includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed. Internet Speed: Monthly fees may apply. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Windstream will provision customer’s location for the fastest speed available within the available range, at the time of order but cannot guarantee speed or uninterrupted, error-free service. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Installation/Activation: Activation charge may apply. Plans with speeds 25 Mbps and higher may qualify for free professional installation. Plans with speeds less than 25 Mbps may incur a fee for professional installation. ©2020 Windstream Corporation. Internet Security:  Requires installation, registration and access to MyWin mobile app.  Internet Security on the Go: Requires installation, registration and access to Internet Security on the Go mobile app.  Windstream partners with F-Secure for Internet Security.  Visit https://www.f-secure.com/en_US/web/legal/terms/software for all terms and conditions and https://www.f-secure.com/en_US/web/legal/privacy/safe for the privacy policy.* Amazon.com Gift Card: *Amazon.com is not a sponsor of this promotion. Except as required by law, Amazon.com Gift Cards ("GCs") cannot be transferred for value or redeemed for cash. GCs may be used only for purchases of eligible goods on Amazon.com or certain of its affiliated websites. GCs cannot be redeemed for purchases of gift cards. Purchases are deducted from the GC balance. To redeem or view a GC balance, visit "Your Account" on Amazon.com. Amazon is not responsible if a GC is lost, stolen, destroyed or used without permission. For complete terms and conditions, see www.amazon.com/gc-legal. GCs are issued by ACI Gift Cards, Inc., a Washington corporation. All Amazon ™ & © are IP of Amazon.com, Inc. or its affiliates. No expiration date or service fees.Youtube TV: Offer redeemable where YouTube is available and for new YouTubeTV subscribers who have never participated in a YouTube TV trial. Local channel availability may vary. Promotional value of subscription(s) nontransferable, not for resale, and not redeemable for cash. Valid payment form req’d at sign-up. Subscribers will be automatically charged the standard subscription price (currently $64.99/mo) at the end of trial period. Cancel any time before trial is over at no charge. No refunds for partial billing periods are available. New users only. Must be 18 years or older. Google account required. Full terms here: https://www.youtube.com/t/terms_paidservice. Emergency Broadband Benefit: The FCC’s Emergency Broadband Benefit program is a government program that reduces an eligible household’s broadband internet service bill.  Discounts are temporary credits limited to one per household and vary based on customer location and qualifying service.  An application ID from the National Verifier must be provided to Kinetic by Windstream to receive a discount.  To be eligible, customers must meet one of the following criteria, as established by the FCC:  qualify for the Lifeline program; receive benefits under the free and reduced-price school meal program; received a Federal Pell Grant during the current award year; experienced substantial loss of income since February 29, 2020 or if your household had a total income below $99,000 for single filers and $198,000 for joint filers during the year of 2020.  Kinetic by Windstream is not responsible for program qualification decisions and cannot make any guarantees of eligibility, qualification for a certain credit amount or length of time the credit will be available to be applied to your monthly bill.  Credits may be applied toward monthly internet services, modem equipment fees, and a connected device, such as a laptop, computer, or tablet, only and customers will be responsible for payment of any one-time or monthly charges not covered by the credits. If participating in the connected device discount, the tablet provided by Kinetic by Windstream is nonrefundable and nonreturnable. Kinetic by Windstream will honor Emergency Broadband Benefit credits until funds are exhausted or for up to six (6) months after the Health and Human Services (HHS) Secretary declares the end of the COVID-19 Health emergency, whichever occurs first.  Emergency Broadband Benefit credits may be used with a provider of your choosing, such as for Kinetic by Windstream, and may be moved to another provider at any time.  Once credits are no longer available, you will be subject to Kinetic by Windstream’s then-current rates and terms and conditions.  For more information about the Emergency Broadband Benefit program, including whether you may qualify for the program, visit Windstream.com/Covid-Relief.  © 2021 Windstream Intellectual Property Services, LLC. All rights reserved.  Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC.

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